Claims

Help when you need it.
If this is after the hours of 8:30am to 4:30pm (Monday - Friday) please call the after hours number below.

During business hours, 8:30am to 4:30pm, you should contact your agent or broker. They sold you the policy and can help explain the coverages to you and provide advice on your claim situation. For a list of our agents and brokers, click here.
To report a claim after hours:

You can call our after hours call center at 1-866-600-0784. This is a service we have contracted for with Claimspro. Please inform them you are insured with HTM Insurance.

OR

Please contact one of HTM claims department representative:

Carolynn Rylance Steve O'Connell

905-376-2939 905-376-5191

Online Instructions

You can also use the on-line claims reporting form below:

(Please note that our online service may take up to one business day to process and should only be used for situations not needing immediate attention - for example, your bike was stolen.)

Claims

Help when you need it.If this is after the hours of 8:30am to 4:30pm (Monday - Friday) please call the after hours number below.

Online Instructions

Report a Property Claim Online Frequently Asked Questions

Help when you need it.
If this is after the hours of 8:30am to 4:30pm (Monday - Friday) please call the after hours number below.

Report a Property Claim Online

Frequently Asked Questions