Claims
Help when you need it.
If this is after the hours of 8:30am to 4:30pm (Monday - Friday) please call the after hours number below.
- During business hours, 8:30am to 4:30pm, you should contact your agent or broker. They sold you the policy and can help explain the coverages to you and provide advice on your claim situation. For a list of our agents and brokers, click here.
- To report a claim after hours:
OR
Please contact one of HTM claims department representative:
Carolynn Rylance Steve O'Connell
905-376-2939 905-376-5191
Online Instructions
- You can also use the on-line claims reporting form below: