Help when you need it.
If this is after the hours of 8:30am to 4:30pm (Monday - Friday) please call the after hours number below.

  • During business hours, 8:30am to 4:30pm, you should contact your agent or broker.  They sold you the policy and can help explain the coverages to you and provide advice on your claim situation.  For a list of our agents and brokers, click here.

  • To report a claim after hours: 
You can call our after hours call center at 1-866-600-0784.  This is a service we have contracted for with Claimspro. Please inform them you are insured with HTM Insurance.


Please contact one of HTM claims department representative:

Carolynn Rylance                    Steve O'Connell

  905-376-2939                           905-376-5191

Online Instructions

  • You can also use the on-line claims reporting form below:
(Please note that our online service may take up to one business day to process and should only be used for situations not needing immediate attention - for example, your bike was stolen.)