Report a Claim

During Business Hours
To report a claim during regular business hours, 8:30AM to 4:30PM, contact your broker or agent directly. To find your HTM broker, click here.

After Hours
To report a claim after hours, contact our HTM Insurance Claims Department staff:

Carolynn Rylance905-352-2719
Steve O’Connell905-376-5191
Additionally, you can report your claim by contacting our 24-hour claims service call centre with claimspro at 1-866-600-0784. Please ensure you state your policy is with HTM Insurance Co.